trouble with internet explorer and outlook

I'm not sure if this is where I should be, but I'll try. I consider myself a
novice, so be as specific as possible if you know how I can fix this. I will
try and do the same with my question. I am running Windows XP and when I go
online and try to type a web address in the address bar, press return or the
"go" button, nothing happens. If I type it in, nothing happens, if I press
the pulldown menu to find recently viewed pages, it locks up and says "not
responding". Also, when I go to send e-mails, I cannot add attachments. I
ran a scan with my windows disk and it said that Internet explorer and
outlook were not done correctly or some version of that statement, I can't
remember. Two days ago I downloaded Windows update and then all of this
started happening. I tried running the scan to check the integrity of the
program but can't remember how to find out what my "system administrator"
password is to continue that. Does anyone have any suggestions? It is
driving me crazy! Thank you so much!

Dina wrote:
> I'm not sure if this is where I should be, but I'll try. I consider myself a

This is not really where you should post... this group is related to the IIS
Server, not the IE Client.

> novice, so be as specific as possible if you know how I can fix this. I will
> try and do the same with my question. I am running Windows XP and when I go
> online and try to type a web address in the address bar, press return or the
> "go" button, nothing happens. If I type it in, nothing happens, if I press
> the pulldown menu to find recently viewed pages, it locks up and says "not
> responding". Also, when I go to send e-mails, I cannot add attachments. I
> ran a scan with my windows disk and it said that Internet explorer and
> outlook were not done correctly or some version of that statement, I can't

It would appear that you should go to the control panel and do a repair install
on anything that is not working.

> remember. Two days ago I downloaded Windows update and then all of this
> started happening. I tried running the scan to check the integrity of the

If you have not done any windows updates for some time then you may be feeling
the effects of the new Windows security updates, specifically the windows
Firewall. Do you have another firewall software installed? If so, turn it
off and see if things start working.

> program but can't remember how to find out what my "system administrator"
> password is to continue that. Does anyone have any suggestions? It is
> driving me crazy! Thank you so much!

If you have system restore turned on, you may be able to revert to a previous
checkpoint and see if you at least regain some control over your system.

It sounds as though you may need to seek the additional advice of a local computer
repair store or a friend whose capabilities extend beyond what you're capable of.
I would suggest you stay away from the superstore type folks... esp, BestBuy.

D.