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ineedhits.com - my bad experience

 
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user3057

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Since: Aug 16, 2003
Posts: 1



(Msg. 1) Posted: Sat Aug 16, 2003 12:48 pm
Post subject: ineedhits.com - my bad experience
Archived from groups: alt>ecommerce (more info?)

I would just like to warn the E-commerce community about ineedhits.com a web
site promotion company based in Australia. Last year (2002) I took out a
subscription with them to submit my site to Inktomi, when the six month
renewal came round in May this year they put through the $200 renewal fee
TWICE onto my credit card. Their customer services rep called Mark Milton
refused to acknowledge the double payment or even check ineedhits.com credit
card records until I faxed them a copy of my credit card statement (which I
was willing to do), he then gave me a bogus fax number (i.e. a number that
gets you a flat-line tone). I took recourse through my card company who
refunded my $200 and presumably did a charge-back. Ineedhits.com have now
responded to the charge-back this month by charging another completely
unauthorised $200 to my card!

I certainly would not recommend ineedhits.com on the basis of the above bad
experience

David Elam
Director of Primrose Kitchens Ltd
Rosyth
Scotland - UK

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