global.asa - changes ignored

Hello,

we have a problem with a customer that can upload files via FTP to
our webserver.
Sometimes the IIS "forgets" to reload the ASP Part if the global.asa has
changed.
For example the customer send us the update at 2 o'clock, the webserver
stopped working at about 6 o'clock because of a bad global.asa.

This happens on a Windows 2000 Server with IIS5, all Hotfixes installed,
some third party DLLs (ASPMail, SAFileup, ...) and Symantec Antivirus
installed, nothing else.
The Files are stored on the local system, not on the network.

We tried to Upload large files, small files, high bandwith, low bandwith, ...
It worked allways without any problem.
Only if our customers uploads the file, the IIS "sometimes" "forgets" to
reload the global.asa or needs very long.

How can we avoid this? Or how can we force a reload?

Alex

One thing to note is that the global.asa gets loaded into memory when the
site first starts, and IIS refers to the copy in memory from then on. If you
change the global.asa you need to stop and start the relevant web site to
force it to re-load the information. I think IIS may do check the file again
after x amount of time, or if no one uses the site for long enough or
something, but that's unlikely to be much use if you need it to change
immediately.

Keith

"Alexander Hirthe" <AlexanderHirthe.TakeThisOut@discussions.microsoft.com> wrote in
message news:372358F2-C2C5-4EC0-B063-E0C504A452D0@microsoft.com...
 > Hello,
 >
 > we have a problem with a customer that can upload files via FTP to
 > our webserver.
 > Sometimes the IIS "forgets" to reload the ASP Part if the global.asa has
 > changed.
 > For example the customer send us the update at 2 o'clock, the webserver
 > stopped working at about 6 o'clock because of a bad global.asa.
 >
 > This happens on a Windows 2000 Server with IIS5, all Hotfixes installed,
 > some third party DLLs (ASPMail, SAFileup, ...) and Symantec Antivirus
 > installed, nothing else.
 > The Files are stored on the local system, not on the network.
 >
 > We tried to Upload large files, small files, high bandwith, low bandwith,
....
 > It worked allways without any problem.
 > Only if our customers uploads the file, the IIS "sometimes" "forgets" to
 > reload the global.asa or needs very long.
 >
 > How can we avoid this? Or how can we force a reload?
 >
 > Alex
 ><!-- ~MESSAGE_AFTER~ -->