"Robin Goodfellow" <kingpucky DeleteThis @yahoo.co.uk> wrote in message
news:lwJ7b.1244$B55.611@newsfep4-winn.server.ntli.net
> I have registered all my domain names with <a style='text-decoration: underline;' href="http://www.oneandone.co.uk" target="_blank">www.oneandone.co.uk</a> I have
> emailed their support desk but no-one has gotten back to me as of yet.
>
> The person that emailed me from the webspace company was under the
> impression that everyone allowed for this but I can't find it
> anywhere in the administration pages.
>
From their Faq:
Overview :: 2. Domain names: Getting started and troubleshooting :: Using
and setting up your domain
Can I have the DNS pointed to another location
At the moment OneAndOne do not point DNS Records to other Hosting companies
or other IP addresses. If you have registered a domain with us you will need
to cancel the package and then move the domain name to another domain
registrar that does point the DNS.
---------------------------
It's hard for me to understand how they can operate like this, but it's
apparently true.
Here's another quote from their site:
"No binding contract!
Unlike other providers 1&1 does not charge any cancellation or release fees.
You can cancel your contract with 1&1 at any time. Just let us know and
that's it. We feel that the only customer is a happy customer, so we won't
tie you down to an unfair contract."
I suggest you cancel the contract and move your domain elsewhere.
--
Red E. Kilowatt
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and services in news:alt.www.webmaster.ads
Read the FAQs at: <a style='text-decoration: underline;' href="http://aww-faq.org" target="_blank">http://aww-faq.org</a> and <a style='text-decoration: underline;' href="http://awwa.aww-faq.org/" target="_blank">http://awwa.aww-faq.org/</a><!-- ~MESSAGE_AFTER~ -->
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