OnlineNIC.com Domain Changes - Is Anyone Home???

McWebber,

Unfortunatly, the owner doesn't have the account information to log it.
This was handled by the person that setup his first web site. The account
information to login wasn't passed on to him and he can't contact this guy
that should have the information.

The account is listed in the Owners name though.


Sincerely,

Duane Hinkley
Down Home Web Design, Inc.
(208) 424-0572 Fax(208) 587-0738

duane.TakeThisOut@downhomewebdesign.com
<a style='text-decoration: underline;' href="http://www.downhomewebdesign.com" target="_blank">www.downhomewebdesign.com</a>

On Tue, 8 Jul 2003, McWebber wrote:

 > "Duane Hinkley" <dlhinkley.TakeThisOut@down-home.net> wrote in message
 > news:Pine.LNX.4.44.0307080916050.18887-100000@downhom.homeip.net...
  > > I have a new client who's previous web developer had registerd his domain
  > > name through OnlineNIC.com.
  > >
  > > I've emailed them several times using different addresses posted on the
  > > contact section of their web site and even tried their online
  > > support form. It's been several days and no response.
 >
 > What happens when the owner logs in on the site to manage the domain?
 >
 >
 > --
 > McWebber
 > No email replies read
 > If someone tells you to forward an email to all your friends
 > please forget that I'm your friend.
 >
 >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: OnlineNIC.com Domain Changes - Is Anyone Home??? 

"Duane Hinkley" <dlhinkley DeleteThis @down-home.net> wrote in message
news:Pine.LNX.4.44.0307081336130.28824-100000@downhom.homeip.net...
 > McWebber,
 >
 > Unfortunatly, the owner doesn't have the account information to log it.
 > This was handled by the person that setup his first web site. The account
 > information to login wasn't passed on to him and he can't contact this guy
 > that should have the information.
 >
 > The account is listed in the Owners name though.

<a style='text-decoration: underline;' href="https://www.onlinenic.com/cgi-bin/english/get_id.cgi" target="_blank">https://www.onlinenic.com/cgi-bin/english/get_id.cgi</a>

The whois for the domain should have some of the info needed. Otherwise I'd
call 1-415-665-7168


--
McWebber
No email replies read
If someone tells you to forward an email to all your friends
please forget that I'm your friend.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: OnlineNIC.com Domain Changes - Is Anyone Home??? 

"Duane Hinkley" <dlhinkley.DeleteThis@down-home.net> wrote in message
news:Pine.LNX.4.44.0307080916050.18887-100000@downhom.homeip.net...
 > I have a new client who's previous web developer had registerd his domain
 > name through OnlineNIC.com.
 >
 > I've emailed them several times using different addresses posted on the
 > contact section of their web site and even tried their online
 > support form. It's been several days and no response.
 >
 > Does anyone either know how to contact them so they respond?
 >
 > Even better, what I need is to know their procedure for changing the email
 > address for the owner of the domain. The owner didn't handle the actual
 > purchase and doesn't have any of the passwords they use on OnlineNIC to
 > make changes.
 >
 > If anyone has any ideas, feel free to share.
 >
Onlinenic sells through resellers.

I am a reseller and have been for a long time. All resellers have direct
contact with their account manager and their response time is excellent -
usually less than 15 minutes - although I did have to wait for 20 minutes
once when there was a region wide ddos attack!

As you say the name was purchased by a developer, (possibly a reseller?), it
is Onlinenics policy to only deal with the reseller and not the end user.
The end user, (domain name owner), is a client of the reseller and needs to
work through their reselller to resolve problems.

Having said that, I would be happy to assist, just let me know.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: OnlineNIC.com Domain Changes - Is Anyone Home??? 

"McWebber" <mcwebber DeleteThis @my-deja.com> wrote in message
news:7tudnVj60faTa5eiXTWJkw@comcast.com...
 > "Duane Hinkley" <dlhinkley DeleteThis @down-home.net> wrote in message
 > news:Pine.LNX.4.44.0307080916050.18887-100000@downhom.homeip.net...
  > > I have a new client who's previous web developer had registerd his
domain
  > > name through OnlineNIC.com.
  > >
  > > I've emailed them several times using different addresses posted on the
  > > contact section of their web site and even tried their online
  > > support form. It's been several days and no response.
 >
 > What happens when the owner logs in on the site to manage the domain?
 >
The owner cannot log into Onlinenic directly. Only resellers have that
access. BUT, all resellers also have a web based interface connecting their
site with Onlinenics process engine and should provide each client with
access to their own domain manager from their.site.

I am guessing, but it looks like the 'previous' web designer was the one but
is no longer around.. Best option for the OP is to get another Onlinenic
reseller to interceed for them. That would be quicker, and cheaper, than
simply transfering the name.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: OnlineNIC.com Domain Changes - Is Anyone Home??? 

"McWebber" <mcwebber.DeleteThis@my-deja.com> wrote in message
news:hNednf3L84SAy5aiXTWJkg@comcast.com...
 > "Duane Hinkley" <dlhinkley.DeleteThis@down-home.net> wrote in message
 > news:Pine.LNX.4.44.0307081336130.28824-100000@downhom.homeip.net...
  > > McWebber,
  > >
  > > Unfortunatly, the owner doesn't have the account information to log it.
  > > This was handled by the person that setup his first web site. The
account
  > > information to login wasn't passed on to him and he can't contact this
guy
  > > that should have the information.
  > >
  > > The account is listed in the Owners name though.
 >
<font color=purple> > <a style='text-decoration: underline;' href="https://www.onlinenic.com/cgi-bin/english/get_id.cgi</font" target="_blank">https://www.onlinenic.com/cgi-bin/english/get_id.cgi</font</a>>
 >
 > The whois for the domain should have some of the info needed. Otherwise
I'd

That link you posted will be no good to him.
It is for members only, (resellers) not domain name owners!
As for the whois, it only contains the owner info, it does not contain any
reseller info - so again would be of no use!<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: OnlineNIC.com Domain Changes - Is Anyone Home???