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IIS6 MMC Crashes when properties opened

 
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anonymous1214

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Since: Feb 18, 2004
Posts: 3



(Msg. 1) Posted: Wed Feb 18, 2004 8:51 am
Post subject: IIS6 MMC Crashes when properties opened
Archived from groups: microsoft>public>inetserver>iis (more info?)

For a while everything was working fine. Now, for no apparent reason, when I try to get to the properties or any other action within the MMC for IIS, the MMC crashes/closes. Attempts to right click to access the menu even crashes it. I had been able to work from the MMC on another server but now that server is doing the same thing. The only recent change that was made to one server and not the other was that the one that use to work recently had Office installed on it. This is very frustrating. Suggestions???

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anonymous131

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Since: Oct 17, 2003
Posts: 720



(Msg. 2) Posted: Wed Feb 18, 2004 9:13 am
Post subject: IIS6 MMC Crashes when properties opened [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ummm...uninstall Office? Office should never be installed
on a server operating system anyway...Microsoft's
recommendations.

doug

 >-----Original Message-----
 >For a while everything was working fine. Now, for no
apparent reason, when I try to get to the properties or
any other action within the MMC for IIS, the MMC
crashes/closes. Attempts to right click to access the
menu even crashes it. I had been able to work from the
MMC on another server but now that server is doing the
same thing. The only recent change that was made to one
server and not the other was that the one that use to
work recently had Office installed on it. This is very
frustrating. Suggestions???
 >.
 ><!-- ~MESSAGE_AFTER~ -->

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anonymous1214

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Since: Feb 18, 2004
Posts: 3



(Msg. 3) Posted: Wed Feb 18, 2004 11:11 am
Post subject: RE: IIS6 MMC Crashes when properties opened [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Already tried to uninstall Office and that didn't work. We need Office installed in order to get at the COM objects of Excel. I suppose there is another way to get them installed but even after uninstall it did not fix the problem.
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someone9

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Since: Aug 25, 2003
Posts: 2419



(Msg. 4) Posted: Thu Feb 19, 2004 2:06 am
Post subject: Re: IIS6 MMC Crashes when properties opened [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The one time I saw that, it was because Office installed an older version of
some DLL which is loaded by the IIS Snapin via some other dependencies, and
it causes a crash. This happens for the "Properties" since the DLL is used
to populate one of the tabs, as well as other nodes.

I cannot remember the resolution clearly, but it was basically to get rid of
the DLL that is causing the crash, and then things go back to normal.

I cannot remember which DLL, though, so I would use the Microsoft Debugging
Toolkit (http://www.microsoft.com/ddk/debugging) to attach a debugger to
MMC.EXE prior to opening the IIS Snapin, capture the crash, look at the
stack at what DLL is causing the crash (and what directory it comes from),
and remove that DLL.

--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"rrein" <anonymous DeleteThis @discussions.microsoft.com> wrote in message
news:D215B704-D9B5-487B-A34E-7DDB294B059C@microsoft.com...
For a while everything was working fine. Now, for no apparent reason, when I
try to get to the properties or any other action within the MMC for IIS, the
MMC crashes/closes. Attempts to right click to access the menu even crashes
it. I had been able to work from the MMC on another server but now that
server is doing the same thing. The only recent change that was made to one
server and not the other was that the one that use to work recently had
Office installed on it. This is very frustrating. Suggestions???
 >> Stay informed about: IIS6 MMC Crashes when properties opened 
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anonymous1214

External


Since: Feb 18, 2004
Posts: 3



(Msg. 5) Posted: Fri Feb 20, 2004 8:36 am
Post subject: RE: IIS6 MMC Crashes when properties opened [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Got the solution from MS help desk.

When MS office 2000 was installed, it by default installed front page extensions 4.0 or 2000. FP 4.0 and windows server 2003 are not compatible. I just regsrv32 DLL's /u on all of the FP 4.0 files then deleted them from the system.

After that everything was working again. Thanks for trying.
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