Honours Project Student Needing Your Assistance

Hi, I am Napier University Student working on my honours project, I am
going to create a shopping websites. In this short document I am trying
to learn exactly who my users are and what they want and prefer in
websites and your answers will educate how I should design it to meet
those needs. Please be as detailed and honest as possible the more
information you give the better the design will be and thank you very
much for your time.

General Information

1a) How old are you?

b) What is your gender?

c) Are you in full-time employment?
If yes go to 1(d), if no go to 1(e)

d) What is you employment?

e) What do you do with most of your time?

f) What are you general interests?

Computer Details

2a) What kind of computing experience do you have?

None Novice
Intermediate Expert

2c) What kind of processor do you have?

2d) What kind of internet experience do you have?

None Novice
Intermediate Expert

2c) What kind of internet connection do you have?

2f) What type of internet browser do you use?

Internet Explorer Netscape Navigator
AOL other

2g) If you know what version of internet browser please specify?

2e) What size of monitor do you use, if unsure estimate?

Websites
Please rate between 1-10, the higher the rating the more important.

Website Pages Download Quickly
Ease of Use/ Good Navigation
Frequent page updates

Quality of Search Facilities
Access to Customer Service
Information Quality
Information Quantity
Page Layout
Good Use of Colour
Inclusion of Animation
Inclusion of Video
Inclusion of Music
Look and feel of website
Quality of Homepage
Good Help Menu
Rollover Buttons


3a) Is their any websites you have used that you thought were bad?
Please specify names


3b) What made the experience negative? Please give details of each one



3c) Is their any websites you have used that you thought were good?
Please specify names


3d)What made the experience positive? Please give details of each one



Shopping Online

4a) Have you ever purchased anything from an online shopping website?
Yes No

If yes please specify the website name(s)

If no go to 4(d)

4b) What made you decide to use that shopping website?

4c) What did you like about the shopping website?


4d) What did you dislike about the shopping website?
If you filled in 4(a)-(d) skip to 4(g)

4e) If you have never purchased anything online why do you think you
have not?

4f)If you don't shop online is their something might convenience you
to start?

4g) What facilities would you like to see on a shopping website?

4h) What information would you like to see on a shopping website?
Email: adrian_g_114 DeleteThis @hotmail.com