"James Martin" <jamesm_2000.DeleteThis@hotmail.com> wrote in message
news:f3262d6b.0406250258.333037c0@posting.google.com...
> I'm setting up a website to take monthly subscriptions via credit
> cards (around 1000 a month, we hope!, and about £10 each but probably
> some in other currencies).
>
> As I already have a business account with Barclays I've applied for a
> merchant account with them. However their rates seem a bit high:
> 3.94% for credit card clearance and if I use the ePDQ service than
> another 2% (dropping to 1% if I clear more than 10K/month). Also
> because I'm selling a subscription they are going to defer payments to
> me for one month.
>
> Barclays + ePDQ: 5.94%
Are these prices that were quoted to you by a telephone operator in a call
centre?.....
Arrange for a manager from their merchant department to come out and see
you.....Make sure you have a well presented business plan ready for him and
3 sets of projected figures covering worst, best and average case
scenarios......
Tell him the prices you've been quoted by his colleagues in the call centre,
and tell him that those sort of fee's are unacceptable, and that you've been
quoted figures as low as 1.6% by other banks......If he thinks you're going
to go to another bank after he's taken the trouble to come out and see you,
he'll do everything in his power to keep you as a customer....And remember,
he has the power to change the terms of your merchant account, and that
includes reducing the fee's and reducing the length of time they hold onto
your funds......
I've found you can normally negotiate much better terms when you deal face
to face with the organ grinder, not some monkey on a phone......
--
Sam.
<a style='text-decoration: underline;' href="http://www.doohickeys.co.uk" target="_blank">www.doohickeys.co.uk</a>
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