Beware of 1and1's auto renew feature!!

> I hate this practice from them so much that I will pay all the fees and
> transfer
>  to another registrar even though I am paying 1&1 for a year from now. I
>  will not do business with them anymore.

I recommend you avoid Demon.

(Or try demon.service and search on "accounts".)
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

On Feb 14, 7:05 am, nos... DeleteThis @nospam.nospam (Simon Nime) wrote:
> 1 and 1 pissed me off because I found out they submitted me to a
> collection agency so now I am forced to pay the agency's fee and the
> renewal fee.
>
> I wasn't aware of the default auto renew feature. I am one of the people
> who doesn't read pages of terms and conditions.
>
> So if they are unable to autocharge your credit card and you do not pay or
> cancel within 30 days, they will happily give your account to a collection
> agency. I mean they do this on day 31.
>
> I did receive the invoice but no where in it they mentioned that if they
> don't get paid, they do the collection thing. Plus I haven't heard from the
> collection agency and no warnings that my account is overdue.
>
> This whole thing is annoying because a lousy unpaid $6.99 can potentially
> put a red mark on your credit report/history.
>
<snip>
http://order.1and1.com/xml/order/Gtc;jsessionid=0BA58171E42EEF772CE719...F46FDC3
Have a read.
--
Regards Chad. http://freewebdesignonline.org
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

On Feb 14, 9:49 am, comph....RemoveThis@toddh.net (Todd H.) wrote:
> nos....RemoveThis@nospam.nospam (Simon Nime)  writes:
>
>
>
>
>
> > "Tina Peters" <t....RemoveThis@axishost.com> wrote:
> > > "Simon Nime" <nos....RemoveThis@nospam.nospam> wrote in message
> > >news:20080213150541.448$8w@newsreader.com...
>
> > > > I wasn't aware of the default auto renew feature. I am one of the
> > > > people who doesn't read pages of terms and conditions.
>
> > > So, quit your bitching.
>
> > > --Tina
>
> > The T&C doesn't mention anything about them using collection agencies if
> > they can't auto charge your credit card.
>
> > My post was a warning to the public about their business practices.
> > What was the benefit of your stupid comment?
>
> In addition to making me laugh as well,  she brought the merchant's
> viewpoint to it.    If you dont' read terms and conditions,  you lose
> a lot of entitlement to bitch.  
>
> Lame that 1&1 is so quick to sell their debt to collections.  Doesn't
> seem like a smart thing for them to do PR wise, or unless they own teh
> collection agency, revenue wise either.  
>
Yeah but when you pay so little for hosting renting a phone line for a
home costs $30 a month *not including calls or anything* that's just
for line rental. So $16 / 20 per month for hosting is not a lot of
money.
BTW 1And1's T and C doc does cover payment (view section 3.1 and 3.2.
--
Regards Chad. http://freewebdesignonline.org
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

Simon Nime wrote:
> "Tina Peters" <tina.TakeThisOut@axishost.com> wrote:
> > "Simon Nime" <nospam.TakeThisOut@nospam.nospam> wrote in message
> > news:20080213150541.448$8w@newsreader.com...
> > >
> > > I wasn't aware of the default auto renew feature. I am one of the
> > > people who doesn't read pages of terms and conditions.
> >
> > So, quit your bitching.
> >
> > --Tina
>
> The T&C doesn't mention anything about them using collection agencies if
> they can't auto charge your credit card.
>
Well actually it does.
http://order.1and1.com/xml/order/Gtc;jsessionid=0BA58171E42EEF772CE719...F46FDC3
Read both 3.1 and 3.2 of that document.
If you can't understand it hire a loyer!.
--
Regards Chad. http://freewebdesignonline.org
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

"Tina Peters" <tina.TakeThisOut@axishost.com> wrote:
> "Simon Nime" <nospam.TakeThisOut@nospam.nospam> wrote in message
> news:20080213150541.448$8w@newsreader.com...
> >
> > I wasn't aware of the default auto renew feature. I am one of the
> > people who doesn't read pages of terms and conditions.
>
> So, quit your bitching.
>
> --Tina

The T&C doesn't mention anything about them using collection agencies if
they can't auto charge your credit card.

My post was a warning to the public about their business practices.
What was the benefit of your stupid comment?

S.
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

"Simon Nime" <nospam DeleteThis @nospam.nospam> wrote in message
news:20080213172217.236$Zd@newsreader.com...
> "Tina Peters" <tina DeleteThis @axishost.com> wrote:
>> "Simon Nime" <nospam DeleteThis @nospam.nospam> wrote in message
>> news:20080213150541.448$8w@newsreader.com...
>> >
>> > I wasn't aware of the default auto renew feature. I am one of the
>> > people who doesn't read pages of terms and conditions.
>>
>> So, quit your bitching.
>>
>> --Tina
>
> The T&C doesn't mention anything about them using collection agencies if
> they can't auto charge your credit card.

So? If you don't pay me, I'm not going to warn you like a child. I'll
send you to collections after 30 days and tack on an annoyance fee.

--Tina
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

nospam.TakeThisOut@nospam.nospam (Simon Nime) writes:

> "Tina Peters" <tina.TakeThisOut@axishost.com> wrote:
> > "Simon Nime" <nospam.TakeThisOut@nospam.nospam> wrote in message
> > news:20080213150541.448$8w@newsreader.com...
> > >
> > > I wasn't aware of the default auto renew feature. I am one of the
> > > people who doesn't read pages of terms and conditions.
> >
> > So, quit your bitching.
> >
> > --Tina
>
> The T&C doesn't mention anything about them using collection agencies if
> they can't auto charge your credit card.
>
> My post was a warning to the public about their business practices.
> What was the benefit of your stupid comment?

In addition to making me laugh as well, she brought the merchant's
viewpoint to it. If you dont' read terms and conditions, you lose
a lot of entitlement to bitch.

Lame that 1&1 is so quick to sell their debt to collections. Doesn't
seem like a smart thing for them to do PR wise, or unless they own teh
collection agency, revenue wise either.

--
Todd H.
http://www.toddh.net/
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

nospam.RemoveThis@nospam.nospam (Simon Nime) wrote:

> "Tina Peters" <tina.RemoveThis@axishost.com> wrote:

[..]

>> So, quit your bitching.

> My post was a warning to the public about their business practices.
> What was the benefit of your stupid comment?

It made me laugh.

--
John Bokma http://johnbokma.com/
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

Tina Peters wrote:

>
> "Simon Nime" <nospam DeleteThis @nospam.nospam> wrote in message
> news:20080213172217.236$Zd@newsreader.com... >"Tina Peters"
> <tina DeleteThis @axishost.com> wrote: >>"Simon Nime" <nospam DeleteThis @nospam.nospam>
> wrote in message
> > > news:20080213150541.448$8w@newsreader.com...
> > > >
> >>> I wasn't aware of the default auto renew feature. I am one of the
> >>> people who doesn't read pages of terms and conditions.
> > >
> > > So, quit your bitching.
> > >
> > > --Tina
> >
> > The T&C doesn't mention anything about them using collection
> > agencies if they can't auto charge your credit card.
>
> So? If you don't pay me, I'm not going to warn you like a child.
> I'll send you to collections after 30 days and tack on an annoyance
> fee.
>
> --Tina

small Heads Up! there for the poster a few weeks ago looking at
hosting, when dear Tina offered herself as a decent sort of provider.
Glad now that you went to someone with scruples rather than her? Yep,
thought so... )



--

do.
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 >> Stay informed about: Beware of 1and1's auto renew feature!! 

"Tina Peters" <tina RemoveThis @axishost.com> wrote:
> "Simon Nime" <nospam RemoveThis @nospam.nospam> wrote in message
> news:20080213172217.236$Zd@newsreader.com...
> > "Tina Peters" <tina RemoveThis @axishost.com> wrote:
> >> "Simon Nime" <nospam RemoveThis @nospam.nospam> wrote in message
> >> news:20080213150541.448$8w@newsreader.com...
> >> >
> >> > I wasn't aware of the default auto renew feature. I am one of the
> >> > people who doesn't read pages of terms and conditions.
> >>
> >> So, quit your bitching.
> >>
> >> --Tina
> >
> > The T&C doesn't mention anything about them using collection agencies
> > if they can't auto charge your credit card.
>
> So? If you don't pay me, I'm not going to warn you like a child. I'll
> send you to collections after 30 days and tack on an annoyance fee.

Well I guess you don't mind running a business which doesn't care if it
irritates its customers without doing any extra step to alleviate it.
Yeah.. send a few emails is a major annoyance and headache. No wonder
people complain about sucky customer service. Looks like some business
owners promote it just to get some extra $. No regard to bad PR or their
reputation. Pretty short sighted.

Your doctor sends you reminders if you don't pay on time. I bet you will
not be happy of your doctor's office hands your account to a collection
agency after just 30 days. I know they can but why do they send you 30
day.. then 60 day.. then 90 day notices?

AND I am not talking about not paying your bill for a service ALREADY
provided. That's their right. 1and1's case is about failing to autocharge
your credit card for a FUTURE service which I haven't used yet. Then
mention this fact in the T&C. Tell the world that you'll do anything to get
your $6.99.

I ran a business where if a customer doesn't pay for FUTURE ongoing
service, I send out at least two gentle reminders. After that I suspend the
account. Then after ALL THAT, I close the account. I NEVER use collection
agencies and I don't customers like children.

What's your business name so I can avoid it? I want to avoid all companies
who happily send customers to collection agencies because they couldn't
auto charge credit cards to extend the service.

S.
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

nospam DeleteThis @nospam.nospam (Simon Nime) writes:

> "Tina Peters" <tina DeleteThis @axishost.com> wrote:
> > "Simon Nime" <nospam DeleteThis @nospam.nospam> wrote in message
> > news:20080213172217.236$Zd@newsreader.com...
> > > "Tina Peters" <tina DeleteThis @axishost.com> wrote:
> > >> "Simon Nime" <nospam DeleteThis @nospam.nospam> wrote in message
> > >> news:20080213150541.448$8w@newsreader.com...
> > >> >
> > >> > I wasn't aware of the default auto renew feature. I am one of the
> > >> > people who doesn't read pages of terms and conditions.
> > >>
> > >> So, quit your bitching.
> > >>
> > >> --Tina
> > >
> > > The T&C doesn't mention anything about them using collection agencies
> > > if they can't auto charge your credit card.
> >
> > So? If you don't pay me, I'm not going to warn you like a child. I'll
> > send you to collections after 30 days and tack on an annoyance fee.
>
> Well I guess you don't mind running a business which doesn't care if it
> irritates its customers without doing any extra step to alleviate
> it.

[Todd H, AffordableHost customer from days of yore bites tongue about
how to irritate customers. The answer involves incompetent Canadians
though.]

> What's your business name so I can avoid it? I want to avoid all companies
> who happily send customers to collection agencies because they couldn't
> auto charge credit cards to extend the service.

Look at her email address. She owns the joint and does a reasonably
good job of it by most accounts.


--
Todd H.
http://www.toddh.net/
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

Simon Nime wrote:

> "Tina Peters" <tina.DeleteThis@axishost.com> wrote:
>> "Simon Nime" <nospam.DeleteThis@nospam.nospam> wrote in message
>> news:20080213172217.236$Zd@newsreader.com...
>> > "Tina Peters" <tina.DeleteThis@axishost.com> wrote:
>> >> "Simon Nime" <nospam.DeleteThis@nospam.nospam> wrote in message
>> >> news:20080213150541.448$8w@newsreader.com...
>> >> >
>> >> > I wasn't aware of the default auto renew feature. I am one of the
>> >> > people who doesn't read pages of terms and conditions.

Then you have no reason to whine.

>> >> So, quit your bitching.
>> >>
>> >> --Tina
>> >
>> > The T&C doesn't mention anything about them using collection agencies
>> > if they can't auto charge your credit card.
>>
>> So? If you don't pay me, I'm not going to warn you like a child. I'll
>> send you to collections after 30 days and tack on an annoyance fee.
>
> Well I guess you don't mind running a business which doesn't care if it
> irritates its customers without doing any extra step to alleviate it.

They're probably not too worried about irritating deadbeats.

<q>

I subscribed to many auto renewal services which I let lapse but no one
"forced" me to pay them or else I go to a collection agency.

</q>

Habitual deadbeats, either.


--
Blinky
Killing all posts from Google Groups
The Usenet Improvement Project: http://improve-usenet.org
Blinky: http://blinkynet.net
 >> Stay informed about: Beware of 1and1's auto renew feature!! 

comphelp RemoveThis @toddh.net (Todd H.) wrote:
> nospam RemoveThis @nospam.nospam (Simon Nime) writes:
>
> > "Tina Peters" <tina RemoveThis @axishost.com> wrote:
> > > "Simon Nime" <nospam RemoveThis @nospam.nospam> wrote in message
> > > news:20080213172217.236$Zd@newsreader.com...
> > > > "Tina Peters" <tina RemoveThis @axishost.com> wrote:
> > > >> "Simon Nime" <nospam RemoveThis @nospam.nospam> wrote in message
> > > >> news:20080213150541.448$8w@newsreader.com...
> > > >> >
> > > >> > I wasn't aware of the default auto renew feature. I am one of
> > > >> > the people who doesn't read pages of terms and conditions.
> > > >>
> > > >> So, quit your bitching.
> > > >>
> > > >> --Tina
> > > >
> > > > The T&C doesn't mention anything about them using collection
> > > > agencies if they can't auto charge your credit card.
> > >
> > > So? If you don't pay me, I'm not going to warn you like a child.
> > > I'll send you to collections after 30 days and tack on an annoyance
> > > fee.
> >
> > Well I guess you don't mind running a business which doesn't care if it
> > irritates its customers without doing any extra step to alleviate
> > it.
>
> [Todd H, AffordableHost customer from days of yore bites tongue about
> how to irritate customers. The answer involves incompetent Canadians
> though.]
>
> > What's your business name so I can avoid it? I want to avoid all
> > companies who happily send customers to collection agencies because
> > they couldn't auto charge credit cards to extend the service.
>
> Look at her email address. She owns the joint and does a reasonably
> good job of it by most accounts.

"If you don't pay me, I'm not going to warn you like a child. I'll
> > send you to collections after 30 days and tack on an annoyance fee."

Do you really want to do business with a business owner who just mentioned
the above? A child? Annoyance fee? Is this a business owner who cares about
her customers? Customers who are late in their payments are annoyance and
it's ok to screw with them and charge them? and she gets it wrong. I wasn't
talking about past service.. it's about future service.

I wonder if she discloses how much the annoyance fee is. I can't see it:
http://xxxxxxhost.com/tos.php

S.
 >> Stay informed about: Beware of 1and1's auto renew feature!!