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Actinic error : 'Phrases not read yet'

 
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robspamfilters

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Since: Aug 21, 2003
Posts: 2



(Msg. 1) Posted: Thu Aug 21, 2003 5:37 am
Post subject: Actinic error : 'Phrases not read yet'
Archived from groups: alt>ecommerce (more info?)

Hi,

I'm trying to repair an Actinic based ecommerce site which is giving me an
error whenever any item is added to its shopping cart:

"
ERROR:
A General Script Error Occurred
Error: Phrases not read yet (-1,21)
{./acatalog/195Z92Z168Z169A1060812719B432.cart, Permission denied}.
Press the Browser back button and try again or contact your ISP.
"

Can anyone explain this problem?

thanks,
Rob

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newsposting020

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Since: Jul 04, 2003
Posts: 93



(Msg. 2) Posted: Thu Aug 21, 2003 8:28 am
Post subject: Re: Actinic error : 'Phrases not read yet' [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Rob" <robSPAMFILTERscot DeleteThis @hotmail.com> wrote in message news:<bi1750$np0$1@newsg2.svr.pol.co.uk>...
 > Hi,
 >
 > I'm trying to repair an Actinic based ecommerce site which is giving me an
 > error whenever any item is added to its shopping cart:
 >
 > "
 > ERROR:
 > A General Script Error Occurred
 > Error: Phrases not read yet (-1,21)
 > {./acatalog/195Z92Z168Z169A1060812719B432.cart, Permission denied}.
 > Press the Browser back button and try again or contact your ISP.
 > "
 >
 > Can anyone explain this problem?

You don't give enough information to diagnose much, but searching the
Actinic knowledge base at:

<a style='text-decoration: underline;' href="http://knowledge.actinic.com/" target="_blank">http://knowledge.actinic.com/</a>

I found this:

<a style='text-decoration: underline;' href="http://knowledge.actinic.com/users/kadmin/cgi-bin/ss000007.pl?PRODREF=GC88&NOLOGIN=1&ACTINIC_REFERRER=http://knowledge.actinic.com/users/kadmin/acatalog/" target="_blank">http://knowledge.actinic.com/users/kadmin/cgi-bin/ss000007.pl?PRODREF=...8&NOLOG</a>


What versions of Actinic are you running?
Is the host Windows or Linux?
Are you using Shared SSL?

You can always ask in the Actinic Forums:

<a style='text-decoration: underline;' href="http://community.actinic.com/" target="_blank">http://community.actinic.com/</a>

or.. go back to the reseller who sold you/the client this software -
they would be your first line of support (possibly).

regards

Greg Hewitt-Long - <a style='text-decoration: underline;' href="http://webyourbusiness.com/" target="_blank">http://webyourbusiness.com/</a> -
<a style='text-decoration: underline;' href="http://aaabusinesshosting.com" target="_blank">http://aaabusinesshosting.com</a>

 >
 > thanks,
 > Rob<!-- ~MESSAGE_AFTER~ -->

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robspamfilters

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Since: Aug 21, 2003
Posts: 2



(Msg. 3) Posted: Fri Aug 22, 2003 8:39 am
Post subject: Re: Actinic error : 'Phrases not read yet' [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks Greg,
to answer your questions - it's Actinic 4, running on a Windows (IIS)
platform, and not using Shared SSL.

The client came to me as their serveradmins who installed it years ago
couldn't fix this problem - unfortunately I don't know much about Actinic,
but will follow-up the knowledge base and Actinic forum links you sent.

regards,
Rob

------------

 > error whenever any item is added to its shopping cart:
 > "
 > ERROR:
 > A General Script Error Occurred
 > Error: Phrases not read yet (-1,21)
 > {./acatalog/195Z92Z168Z169A1060812719B432.cart, Permission denied}.
 > Press the Browser back button and try again or contact your ISP.
 > "<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Actinic error : 'Phrases not read yet' 
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