403 for some users, not others

External Since: Nov 14, 2003 Posts: 1

I have an IIS web server set up to accept host name
"www.mycompany.com" as well as just "mycompany.com". Some users have
no problem with either host name, but some users can only use
"www.mycompany.com"... if they try "mycompany.com", they get "403
Forbidden". Any idea what could be causing this?

External Since: Aug 25, 2003 Posts: 2419

What sort of 403 are you getting (sub-status error).

If this is IIS6, you can find the sub-status error in the web logs for the
request. Otherwise, you need the user to disable IE's "Show Friendly HTTP
Errors" option and find the actual sub-status error.

This sub-status error should lead us to what's wrong.

--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"Levi Weiss" <Levi_Weiss.RemoveThis@hotmail.com> wrote in message
news:5beb2ebf.0311141215.662c3923@posting.google.com...
I have an IIS web server set up to accept host name
"www.mycompany.com" as well as just "mycompany.com". Some users have
no problem with either host name, but some users can only use
"www.mycompany.com"... if they try "mycompany.com", they get "403
Forbidden". Any idea what could be causing this?